We're going to be honest with you. There are some terrible fitness supply companies online. Many of these "businesses" make it a habit of selling inferior products from who knows where with shipment times so long that you could probably make it yourself faster.
This happened to us one day when purchasing resistance bands from an online retailer. After 40 long days of struggle, way too many emails, and finally a call to the bank, we got our money back but never received the training product that we needed in the first place.
"How many other people are having this same problem?" we thought. Motivated to improve the fitness buying experience for others, the Shelter Fitness idea was born.
Founded in 2019 by two brothers in garages in New Fairfield, Connecticut and Cranberry Township, Pennsylvania, our goal is to change the narrative of online fitness shopping by providing great fitness products at competitive prices.
Unlike our competition's "Support" staff who you won't hear from until 30 days after your order was "lost in transit" (if ever), we take pride in providing rapid, thorough, & personal replies to any questions received. Our Phone Number is clearly listed and our support staff is quick to respond with a personal reply.
Don't like what you received or perhaps you just changed your mind? No problem! We give you 30 days to return or exchange anything purchased from us. No questions asked.
We are headquartered in Cranberry Township, PA USA Company and ship everything from our 3 USA based Warehouses. Most of our customers get their gear within 2 days, and many get items next day.
Now that you know a bit about our story, let us earn your business. Check out our resistance products, kettlebells, and build your home gym with quality gear from Shelter Fitness.
We offer Fast and Free Shipping for all orders. All orders ship from our US based warehouse facilities for fast delivery.
With Shelter Fitness, you get no surprises with returns. If you don't like a product that you ordered for any reason, we offer a 30 Day, no questions asked return policy. This applies to all products sold at Shelter Fitness.
A poor support experience is one of the reasons we started Shelter Fitness! We are pleased to offer a white glove experience by answering questions quickly, and often responding within the hour during business hours.